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EXCELLENTTrustindex verifies that the original source of the review is Google. We purchased window treatments from Austin Window Fashions and have been thoroughly impressed with their exceptional service and quality. Two years after the initial installation, we experienced an issue with one of our powered blinds. We reached out to Ethan Thomas, the regional manager, and were amazed by his responsiveness—he replied within seconds and diligently followed up until the matter was fully resolved. No matter, the problem big or small, he gives it full attention and works with us till we are satisfied. His level of communication and swift resolution exceeded our expectations. From the sales representative to the installation team, every interaction was professional and courteous. Austin Window Fashions has truly demonstrated a commitment to outstanding customer service, and we highly recommend them to anyone seeking premium window treatments.Posted onTrustindex verifies that the original source of the review is Google. I installed Hunter Douglas shades in 2 houses. I highly recommend Austin Window Fashions. They respond imediately to questions: they are on time for appointments: technicians are polite and efficient. When finished, you would never know they were there.Posted onTrustindex verifies that the original source of the review is Google. amazing amazing company. service is out of this world. I highly recommend to anyone shopping around. stop your search it in right here. Lauri was extremely helpful, thoughtful, and answered all of our questions to the point that we felt so at ease and comfortable. Thank you, Lauri!!!Posted onTrustindex verifies that the original source of the review is Google. We had an exceptional experience choosing our blinds with Lori's help. She clearly and patiently explained all the options Hunter Douglas provides. We took our time in the selection and are very happy with the result. There is no substitute for seeing and handling physical samples of the product you are buying. Purchasing online would be a gamble, and the product quality would likely not be the same. Austin Window Fashions is also extremely quick to respond to texts and phone calls. Highly recommended!!!Posted onTrustindex verifies that the original source of the review is Google. Mary helped us tremendously with a very important project, she went above and beyond and we are incredibly happy with the results.Posted onTrustindex verifies that the original source of the review is Google. Love our new shades! Kathy was friendly, helpful and knowledgeable when I made my selection. Cody, the installer was polite and efficient. The whole process was easy and the final product beautiful!Posted onTrustindex verifies that the original source of the review is Google. Mary was proactive, had good and creative ideas, and most importantly, came to the house with samples as to what looks good in the space. The experience with Mary was easy, professional, fun, and fast. I just love my new shades!!Posted onTrustindex verifies that the original source of the review is Google. All the folks at Austin Window Fashions are great to work with. I have used them for window treatments on 3 houses. They are responsive, professional and affordable. And the windows look fabulous! I would highly recommend them!Posted onTrustindex verifies that the original source of the review is Google. I love the new shades and all of the features that come with. Set the schedule last night for the shades to open at sunrise, woke up this morning and they were open. Pretty cool. The color and material selected looks really good. The installers were great to work with too. I couldn't be more happier.